FAQ

Frequently Asked Questions:

Online sales:

Shipping:  Insurance coverage with purchase $100 maximize (porch pirate not usually covered by UPS. Police report must be filed. Decision is case by case. Best to buy signature required coverage for $5.95)

Mining:

Our public digging area is a large area with tailings brought up from our commercial mining operation.  For safety reasons, we do not open pockets in the commercial mining area for public digging.                                             Price: Adult: $25, Senior: $20, Children (7-15) $5.00, 6 & under: Free

Hours: The mine is open 7 days a week, 52 weeks a year (Closed Easter, Thanksgiving & Christmas). Winter hours: 8 am to 4:30 pm, Spring/Summer: 8 am to 5:00 pm. 

Do you rent tools? No, we do not rent tools and equipment. You are welcome to bring your own tools or purchase in our Gift Shop.  

What should I bring?  We suggest you bring a small ice chest, snacks, water, hat, sunscreen, old clothes, old sneakers or boots, protective eyewear, heavy gloves, 5 gallon bucket, garden shovel or cultivator. (tools are available for sale)

Where do I clean my crystals?  We have a wash station at the public digging parking area.  We sell Oxalic acid to take home with you to clean them more. 

Can you keep what you find?  Yes, you can keep everything you dig for no extra charge. Bring a box, newspaper or zip lock bags to store what you find.

Do you have restrooms?  Yes, we have restroom facilities in our Gift Shop and at the RV park.

Are you handicap accessible?  Our main parking area and Gift Shop area are on level surfaces and easily maneuvered.  If you are interested in taking the tour, there is pea gravel on the ground near the truck. An all terrain wheelchair or assistance is needed to make the trek to the public digging area.  Please do not hesitate to call 501-984-5396 to ask specific questions about your needs.

Are you pet friendly?  Yes, we welcome your furry friends. Our greeter, Bella, is here most days.  We ask you only bring socialized pets to the mine and they must be on a leash and under owner control at all times. Be sure to bring a bowl for water.

Where do I stay?  We have an RV park for travel trailers, motorhomes  and tent camping.  The Village Inn is located at 4429 N Highway 7 in Hot Springs Village (501- 922-9600),  Comfort Inn And Suites, offers 10% base discount to our guests, at 3627 Central Avenue, Hot Springs, AR (501-623-1700), Hotel Hale is a newly renovated boutique hotel located on Bathhouse Row, 341 Central Avenue, Hot Springs National Park, (501)760-9010

Zip-Line: Pricing: Unlimited Package: (includes mining, tour and zip) Adult: $55, Children (5-15): $45.00

Weight requirements: Minimum: 45 pounds/Maximum: 280 pounds

Package Pricing:

Mining & Tour: Adult: $35, Children (7-15): $12.50, 6 & under: Free

Unlimited Package - Day fee for mining, unlimited zip lining, tour: Adult: $55.00, Children: $45.00