FAQ

Frequently Asked Questions:

Online sales:

Shipping:  Insurance coverage with purchase $100 maximize (porch pirate not usually covered by UPS. Police report must be filed. Decision is case by case. Best to buy signature required coverage for $5.95)

Mining:

Hours: The mine is open 7 days a week, 52 weeks a year (Closed Easter, Thanksgiving & Christmas). Winter hours: 8 am to 4:30 pm, Spring/Summer: 8 am to 5:00 pm. 

What should I bring?  We suggest you bring small ice chest, snacks, water, hat, sunscreen, old clothes, old sneakers or boots, protective eye wear, heavy gloves, 5 gallon bucket, garden shovel and chisel (tools are available for sale)

Where do I clean my crystals?  We have a wash station at the public digging parking area.  We sell Oxalic acid to take home with you to clean them more. 

Can you keep what you find?  Yes, you can keep everything you dig for no extra charge. Bring a box, newspaper or zip lock bags to store what you find.

Do you have bathrooms?  Yes, we have bathroom facilities in our Gift Shop and at the RV park.

Are you handicap accessible?  Our main parking area and Gift Shop area are on level surfaces and easily maneuvered.  If you are interested in taking the tour, there is pea gravel on the ground near the truck. An all terrain wheel chair or assistance is needed to make the trek to the public digging area.  

Are you pet friendly?  Yes, we welcome your furry friends. Our greeter, Bella, who is here most days.  We ask you only bring socialized pets to the mine and they must be on a leash and under owner control at all times. Be sure to bring a bowl for water.

Where do I stay?  We have an RV park for travel trailers, motor homes  and tent camping.  The ViIlage Inn is located at 4429 N Highway 7 in Hot Springs Village (501- 922-9600),  Comfort Inn And Suites, offers 10% base discount to our guests, at 3627 Central Avenue, Hot Springs, AR (501-623-1700), Hotel Hale is a newly renovated boutique hotel located on Bathhouse Row, 341 Central Avenue, Hot Springs National Park, (501)760-9010

Zip-Line:

Winter Hours: Closed 1-5-20 through 3-6-20

Weight limit: 230 pounds