Shipping Policy

Ron Coleman Mining shipping policy:

Where we ship: 

Most products under 149 pounds ship internationally.  Any product listing over 149 pounds ships only to the USA. 

Order Fulfillment:

We fulfill your order within 3 weekdays (Monday through Friday).  You will receive an email with a tracking number when the carrier scans your package.  Please note: we do not ship on holidays.

Shipping Carrier and Estimated Delivery:

UPS USA- 1-3 days

USPS USA - 3-14 days

UPS International:  2 weeks and up (depending on customs)

USPS International: 2 weeks and up (depending on customs)

Freight Service: Depending on location, one week or more

Shipping Address:  The customer accepts full responsibility for entering the correct shipping address.  Ron Coleman Mining assumes no responsibility for any inaccuracies in the customer's address provided at checkout.  If the product has not shipped, contact us, and we will cancel the order.    

Delivery guarantee: The carrier assumes responsibility for delivery. Ron Coleman Mining assumes no responsibility once the package leaves our facility.  

Tracking: We email the tracking number to the customer when the order ships.

Damage and Delivery:

Damaged Boxes And/or Products: Ron Coleman Mining, Inc. does not accept responsibility for lost packages or for packages and/or contents damaged in shipping.   

For your purchase to be covered by insurance against damage, non-delivery, or theft, you must accept the Route Package Insurance offered at checkout.  UPS and USPS exclude items made from, or raw and polished rocks or minerals, from their insurance coverage.